Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

“In the coming months, you’ll see us begin to optimize our menu offerings, resulting in roughly 30% reduction in both ...

Starbucks' policy requiring purchases in order to use restrooms or hang out at the coffee shops began today. The chain's free ...

Last year, on a podcast, Schultz, who is no longer Starbucks’ CEO but is still a major shareholder, described the scene as “a ...

On his Starbucks runs in Los Angeles and San Diego, Gargiulo said he was pleasantly surprised to see three of these tactics ...

Starbucks just might be suffering from its own success. For decades, the worldwide brand has championed coffee shops as ...

Starbucks said the decision aims to address concerns about disruptive behavior while maintaining a welcoming environment for ...

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom use policies that varies by state and city Starbucks’ decision to ...