In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...