The Fort Worth carrier will adjust its complimentary upgrade policy later this month, affecting status members.

An upcoming policy change at the American Airlines Group Inc. AAL means elite status may no longer guarantee a direct upgrade to business class. On Thursday, American Airlines announced that starting ...

American Airlines is making it harder for its most loyal flyers to receive a free upgrade from economy to business class on long domestic flights.

American Airlines will no longer give elite frequent flyers free upgrades from economy class to business on some of its longest domestic routes ...

Getting upgraded by an airline can be tricky, even for travelers with loyalty status. Here are some ways you can still secure an upgrade next time you fly.

"We are streamlining our complimentary upgrade process to deliver a more consistent customer experience," a spokesperson for American Airlines said.

American Airlines is not shy when it comes to controversial decisions. From charging solo travelers higher fees to ...

Every airline has a unique take on premium offerings, but all see the business case.