In an update to Google Analytics, bot traffic will be automatically filtered out of reports for Web + App properties. “In App + Web properties, traffic from bots and spiders is automatically excluded.

Analytics are key to building a better chatbot. The following is a case study on how the Facebook bot Machaao uses Dashbot Analytics to increase user experience and engagement. By the age of four, ...

Bot activity at websites is skewing marketing analytics and costing businesses millions annually, according to a report released Tuesday by a bot detection and mitigation firm. Netacea maintained in ...

Thousands of chatbots exist in the world today across numerous platforms, but do we really know how well these programs are performing? It’s one thing for developers to launch bots onto messaging apps ...

All digital marketers know that even the best tools in the world require analytics. That’s why it’s especially welcome news that Facebook is rolling out a new Facebook Analytics feature that will ...

Microsoft Clarity's Bot Analytics dashboard now detects when bots request URLs your robots.txt disallows, with trends and filters by bot and operator.

Workforce engagement management leader Calabrio this week announced their acquisition of Wysdom.AI. Wysdom has been a pioneer in developing software and services to help companies optimize the ...

Facebook has been putting a big effort into growing Messenger as a bot platform this year. Now there are 34,000 of these bots in existence, built to automatically feed you news and entertainment, let ...

Analytics firm Sisense has brought its business intelligence platform to chat bots, allowing customers to ask natural-language questions about their data while in Slack, Skype, Facebook Messenger or ...