Hendrick Automotive Group is one of the largest privately owned automotive dealership groups in the United States. The Charlotte, North Carolina–based company operates more than 130 dealerships, ...

Moneypenny research reveals automotive businesses consistently overestimate their customer service quality, with major ...

Between 2019 and 2021, incoming phone calls to Service Departments steadily increased by 16.3% — from an average of 9,904 calls per month to 11,534 calls. As inventory shortages plague the automotive ...

Automotive maintenance and repair can get expensive, which is why many car owners prefer to do maintenance at home, at least the easy DIY auto projects. If you're one of these DIYers, you may have ...