The payment processing industry has trained businesses to fixate on transaction fees because they are visible, comparable and ...

This type of fraud is when consumers dispute a legitimate transaction.

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Eric's career includes extensive work in both public and corporate accounting with ...

A small business owner initiates a chargeback when he has a problem with a product or service he purchased for his company, using either his personal or business credit card or signature debit card.

Successfully disputing chargebacks is difficult, but possible. You can also take steps to reduce chargebacks in the future. Chargeback fraud occurs when a customer disputes a credit card charge with ...

Many consumers assume that a purchase made with a credit card guarantees the right to return a product. However, as a small-business owner, you have the right to set your own refund policy. If you ...

Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Investopedia / Julie Bang A chargeback happens when a charge is ...

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Disputing charges can be used for fraud, billing errors, or when you're dissatisfied with the quality of goods and services. Chargebacks allow consumers to reverse a disputed charge directly through ...

You’ve heard the complaints many times before: IT costs too much. I have no idea what I’m paying for. I can’t accurately budget for IT costs. I can do better getting IT services myself. The problem is ...

Telegraph Money explains how to retrieve losses from bad service or fraud Rachel Lacey is a freelance financial journalist covering everything from retirement planning and pensions to tax and consumer ...