Our increasing reliance on technology has taught us the habit of splitting our attention between various tasks, resulting in a diminished ability to focus on the person right in front of us. When we ...

Knowing what to say at work can make or break your success. Erin McGoff shares practical scripts and strategies to help you ...

If you want to improve your negotiation skills, start with your communication skills. Negotiation is all about communication: what to say, how to say it, and when to say it—if you should say anything ...

“The experiential curriculum reaffirmed that effective negotiation still depends on human skills like empathy, framing, ...

Even the most intelligent and experienced negotiators can fall victim to common traps that derail their efforts. These pitfalls can stem from cognitive biases, emotional responses, or miscommunication ...

David A. Berger and Vera Zolotaryova write that practitioners often mistakenly assume that settlement communications are entirely off limits if the dispute is not settled and litigation ensues. By ...

Learn to stop verbal attacks in negotiations. Master effective communication, listening skills, and strategies for difficult ...

All of life is a negotiation, yet little is taught about it. Myths about negotiation abound and, if believed, can block people from becoming powerful negotiators and prevent them from getting the best ...