ICE launched AI voice and chat agents to answer routine servicing questions 24/7, reduce call-center volume and route complex cases to staff.

ICE launched an updated MSP user interface and expanded automations for escrow and Freddie Mac loan-level investor reporting. The company says escrow touch points can drop by 87%, reporting steps by ...

Matthew Dowd, the chief strategist for George W. Bush’s presidential reelection campaign who later split with the former president publicly, is running for lieutenant governor as a Democrat. Dowd also ...

Former MSNBC host Joy Reid criticized her former network in a new interview for firing former analyst Matthew Dowd over his comments about late conservative activist Charlie Kirk after Kirk was shot.

Fox News host Jesse Watters called for MSNBC senior political analyst Matthew Dowd to be “fired immediately” on Wednesday after Dowd blamed Charlie Kirk for his own killing live on-air. “Dowd should ...

MSNBC host Matthew Dowd was fired after comments he made regarding Charlie Kirk getting shot. Dowd was asked to discuss “the environemnt in which a shooting like this happens” while on air. “He’s been ...