In my view, flexible work schedules at the office, driven by the recent pandemic, can no longer be treated as a temporary concession, but need to be addressed as a permanent requirement and woven into ...

Customer relationship management (CRM) implementation is a 10-step process for launching CRM software for your business. When implemented correctly, your new CRM will help you manage contacts, track ...

Customer relationship management (CRM) systems have evolved into multifaceted hubs that add tremendous value to your company. However, how well you integrate a CRM system with your existing workflow ...

This is the last article in a three-part series on digital transformation. Click here to read part one: What's driving the surge of digital transformation in AEC today? and part two: 4 ways AEC firms ...

Six stages to implement information life-cycle management. If you do business in Europe, also check out Basel II compliance. This is complicated stuff, and no one expects an IT manager to know about ...

Robotic Process Automation has been around for quite some time and is starting to gain momentum in large corporations as they’ve seen the results of cost savings from previous RPA implementations. In ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

Successful implementation of information technologies in a clinical environment often involves dozens of key stakeholders, hundreds of clinical and technical considerations, and thousands of end-users ...

How can companies get started developing a renewable procurement strategy? It requires taking a holistic approach to their overall energy-sourcing, combined with a practical application of that ...