Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

The delays in service are largely the result of staff firings, coupled with little training for transferred staff.

A new and digital alternative to the traditional Social Security card will be available by early summer, the Social Security Administration announced Friday. The agency will introduce a feature that ...

Since the Trump administration took office in January, the Social Security Administration has experienced significant ...

Even with a U.S. government shutdown beginning on Wednesday, Oct. 1, the 74 million Americans who collect Social Security will continue receiving their monthly checks, although some services could be ...

The Social Security Administration said it will continue issuing paper checks to the retirement program's beneficiaries, backing away from a previously announced plan to switch all payments to ...

Jessica LaPointe has worked at a Social Security field office in Madison, Wis., for the past 16 years. And she says right now, the work is harder than ever. LaPointe says disruptions prompted by the ...

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. On Nov. 13, a small team of advocates for people with ...

The Social Security Administration (SSA) and President Donald Trump claimed Thursday the president’s domestic policy bill will “eliminate” taxes on Social Security, but that’s not quite accurate: ...