The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

You may find that emails are attaching as OneDrive files. This feature is not supported on staff accounts. 4. For the option “For files I choose from my computer:” make sure you select “Always attach ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

SPSS Statistics is a software package used for statistical analysis. The software name stands for Statistical Package for the Social Sciences (SPSS), reflecting the original market, although the ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

Turnitin is a plagiarism detection service which is available to any member of staff at Queen Mary. It allows you to submit pieces of written work to check for evidence of plagiarism, but it can also ...

Cyberattacks are proliferating and evolving at a rapid rate, posing a serious challenge to Queen Mary. Criminals are increasingly targeting work email in order to trick anyone into transferring money, ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

The University is currently trialling the use of the Mitel Micollab Client to provide telephony services on and off campus using a software version of our Mitel telephones. The client can be installed ...