Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not pan out.

Last year, on a podcast, Schultz, who is no longer Starbucks’ CEO but is still a major shareholder, described the scene as “a ...

Starbucks doesn’t want to be America’s public bathroom anymore. Starbucks is scrapping a policy that had let anyone hang out at its cafes or use the restrooms without making a purchase.

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom policies that has left Americans confused and divided over who gets to use ...

“In the coming months, you’ll see us begin to optimize our menu offerings, resulting in roughly 30% reduction in both ...

The mother of an intellectually disabled girl who was allegedly led from school grounds by three male students and sexually assaulted in a Starbucks bathroom and a nearby empty building filed a ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

While Niccol didn’t name specific items, he has said the coffee chain’s menu has become “overly complex” resulting in long ...

Starbucks CEO Brian Niccol outlined the plan on Starbucks’ earnings call this week, saying the company will make a “roughly ...

Starbucks recently updated its code of conduct, saying its stores are only for use by “customers and partners.” ...