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Pope Leo XIV ran into trouble when he called his bank's customer service line last year, his longtime friend the Rev. Tom ...

The Pope was trying to get the phone number changed for his bank account, which was held by a bank in his hometown of Chicago ...

Spectrum presents the Molokaʻi Homestead Farmers Alliance with a donation as part of the Spectrum Employee Community Grant ...

A story about Pope Leo XIV reportedly getting hung up on by a bank customer service representative during a routine account ...

State utility regulators have found that more than a quarter of NV Energy's newest customer service hires remain unscheduled ...

Despite answering the security questions for his bank in Chicago, Leo was left unable to change his account details over the ...

Before leading more than a billion Catholics worldwide, Pope Leo XIV was just another customer trying to update his bank ...

Cellphone and internet companies must provide customers the option to modify or cancel their subscription services online, without requiring them to interact with a live customer representative, the ...

Nearly 9 in 10 service and support leaders are having representatives take on new responsibilities and tasks, Gartner found.

Spectrum plans a May 5–6 job fair in Zanesville to hire 45 customer service reps with $20 hourly pay and full benefits.

New signs at Publix supermarkets suggest that the grocery chain has quietly reversed its previous policy of allowing open ...