Starbucks CEO Brian Niccol doesn't expect AI to replace baristas as the coffee chain focuses on improving the "human-to-human ...

Starbucks Workers United, representing approximately 9,000 baristas in 550 stores, has voted to strike on Thursday, Nov. 13 ...

The walkout is set for Red Cup Day, typically one of the company’s busiest days. The union said workers in at least 25 cities ...

Brian Niccol took over as Starbucks' CEO in August 2024, as the coffee chain struggled with weak demand for its pricey lattes ...

Starbucks CEO Brian Niccol on Thursday said the company is planning on closing underperforming locations, including those where the coffee chain is "unable to create the physical environment our ...

Starbucks' union members have voted to strike at the company's U.S. stores next week unless it finalizes a contract agreement ...

The union said workers are prepared to strike if a contract is not finalized by Nov. 13, which is the company’s Red Cup Day, ...

SEATTLE — “We set a plan, we’re working the plan, and the plan is working.” Those were the words Brian Niccol, chief ...

As Starbucks rolls out promotion for its holiday menu, its union workers gear up to disrupt the company's biggest day of the year.

Under CEO Brian Niccol's leadership, the company has implemented a turnaround strategy focused on bringing the coffee chain ...

CEO Brian Niccol has been on the job for a year now, and he's working on getting the company to stabilize before it can get back to growth. Management declined to give fourth-quarter guidance, but it ...

Brian Niccol explained the mistake he made during his first year as Starbucks' CEO. He said he didn't position the turnaround plan as part of the cultural conversation quickly enough. Niccol added ...