Carnival Brand Ambassador John Heald fielded multiple questions on the cruise line's adults-only comedy shows on his Facebook ...

Carnival Cruise Line has been considered one of the more generous cruise lines when it comes to its casinos. Gamblers ...

Carnival Cruise Line is asking guests not to try to reach out to individual maître d's for dining arrangements, but why not?

AARP has now lowered its discount on Carnival gift cards from 8% to 5% - not long after cutting down the original 10% ...

Dining with strangers at the same table might seem odd or even awkward, but for cruise passengers who enjoy a traditional ...

A cruise ship crew vlogger is advocating for a change to boost mental and physical health of cruise ship workers.

Update: Carnival Brand Ambassador John Heald shared an update on Dec. 18 as to the ongoing problems the cruise line has been ...

It seems like a new item is being added to any given cruise line’s “banned list” every other day. While recent items have included multi-plug ...

It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and ...

Customer Kristin Montoya slammed the Carnival's rule under a Facebook post on a page run Carnival brand ambassador John Heald, who answers questions from passengers. 'Between my parents and I ...

must also buy that program. Carnival’s brand ambassador, John Heald, defended the policy on Facebook, where countless “upset” and “disappointed” cruisers slammed the sudden change, ...

That angered many passengers, and Lisa Dawson decided to send a message to Carnival Brand Ambassador John Heald listing all the negative changes Carnival has made over the past few years in her ...