Hyderabad: B Ajith Reddy, Special Secretary to the Chief Minister, visited the Telangana Board of Intermediate Education (TGBIE) on Friday to review academic activities and ...

Attention West Plains Utility Customers! We’ve updated our utility billing payment system. The City of West Plains is transitioning our online Payment Portal and Phone payment system. What’s New New ...

The award recognizes outstanding research contributions from early-career scientists whose work demonstrates exceptional promise in advancing ABI's mission to improve the health and wellbeing of ...

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

The award-winning system, available in 12 local languages and operable without internet access, has already connected more ...

It’s 2025, and Interactive Voice Response (IVR) is no longer just an AI-generated voice taking meal orders at your favorite ...

BUILDING ON A FOUNDATION OF INNOVATION The agentic AI initiative represents the latest advancement in HealthEquity's ongoing investment in technology that enhances member experience and outcomes. The ...

AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer ...

I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...

When you dial a customer service line, you’re greeted by a voice. It isn’t human, but it isn’t entirely mechanical either. It pauses, offers choices, sometimes even apologizes. This is the modern ...