Jan 23, 2024 · @peter39 Welcome to this user forum for BT Retail phone and broadband customers. Its up to you. There have been reported issues with the supplied batteries not being very good, and …

Jan 23, 2026 · No , that’s the opposite of what’s the case , only the serial number is needed for the headend to ‘talk’ to the ONT , the other numbers are manufacturing numbers or whatever and serve …

Aug 12, 2023 · Thank you again for your quick reply! Yes, my MyBT username is the same as my email address. I have been a BT customer for many years and I was happy, but I moved into a house with …

Oct 18, 2020 · Solved: Hello, I recently had FFTP (fibre 900) installed. The cable was run around a door frame and I wasn't getting the speeds I expected (430mbps).

Finding a new ISP can be like walking through a minefield. Consumers in the UK often face a bewildering choice of different broadband providers and networks, wh

Jun 2, 2025 · I've recently started getting 100s of spam emails. 99% of them are automatically directed to the spam folder & I could periodically clear this but don't want to lose occasional genuine email …

May 7, 2024 · Solved: I've searched but can't find anything on the forum, apologies if this has been covered. Currently use Draytek Vigor2860 with my ADSL and very

Feb 13, 2024 · Hi, my wife and I have decided to upgrade to FTTP with BT. The current copper-wired master socket in our house is in an awkward position but is then extended to behind our TV where …

Mar 4, 2025 · Abingdon-based rural UK ISP Gigaclear has confirmed the completion of their gigabit broadband roll-out across the large South Oxfordshire (England) village of S

Mar 6, 2025 · My 4k BT TV box has an intermittent fault and a new EE TV box Pro is on its way as a replacement. Is it possible to use both boxes together for a short time to watch the recordings on the …