Customer Service Sample Call - Product Refund
5:58
Customer Service Sample Call - Product Refund
3M viewsDec 4, 2018
YouTubeMagellan BPO
Mock Call Sample Recording: PART 1
3:17
Find in video from 00:02Introduction and Initial Call
Mock Call Sample Recording: PART 1
126.4K viewsJul 17, 2020
YouTubeCristine Asis
Customer Service in Training - Sample Call 2
2:57
Customer Service in Training - Sample Call 2
155K viewsNov 6, 2014
YouTubeCee Best
10 Call Center Acknowledgment, Empathy, and Reassurance Statements
3:05
Find in video from 02:44Conclusion and Call to Action
10 Call Center Acknowledgment, Empathy, and Reassurance State…
308K viewsNov 21, 2018
YouTubeRea Ninja
Customer Service Training - How To Answer Incoming Calls
10:04
Find in video from 0:00Introduction to Inbound Phone Calls
Customer Service Training - How To Answer Incoming Calls
24.5K viewsNov 24, 2020
YouTubeTom Jackobs | Sales & Speaker Coach
Customer Support Specialist : Mastering Customer Service Calls 6
2:11
Find in video from 00:01Introduction to Customer Service
Customer Support Specialist : Mastering Customer Service Calls 6
131 viewsJun 14, 2023
YouTubeLearnCity
13 tips how to improve your customer support
14:05
Find in video from 00:02Introduction to Customer Service Cheat Sheet
13 tips how to improve your customer support
248.1K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
12:43
Find in video from 00:19Sample Call Example
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
291.2K viewsAug 20, 2019
YouTubeRea Ninja
20:10
Find in video from 15:00Scenario 6: It's Not a Call to the Customer
How to Empathize in Call Center Customer Service | Scripts, Mock …
190.4K viewsApr 3, 2023
YouTubeKwestyon
21:42
Find in video from 0:00Introduction to Customer Service Scenarios
Bad vs Great Customer Service | Scenarios with Explanation
204K viewsJun 1, 2022
YouTubeKwestyon
25:43
Find in video from 21:02Power Words and Customer Service
Mock Call with an Irate Customer with Call Flow Guide
432.6K viewsSep 10, 2020
YouTubeKwestyon
3:50
Mastering Empathy in Customer Service: Top 5 Phrases and Exam…
19.7K viewsFeb 21, 2024
YouTubeSingle Step English
11:56
Customer Service Mock Calls: Agent Sales Techniques
19.9K viewsMay 7, 2023
YouTubeSingle Step English
2:10
Customer Service Training 101 - World Class Proactive Customer S…
2.3K views10 months ago
YouTubeServiceSkills Customer Service Training
8:17
Find in video from 00:22Answering the Call and Greeting the Customer
36 English Phrases For Professional Customer Service (FREE PDF Gui…
559.4K viewsJul 12, 2022
YouTubeDerek Callan - English for Professionals
8:38
Find in video from 0:00Introduction to Customer Service Skills
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
320.7K viewsDec 27, 2022
YouTubeIndeed
14:15
Find in video from 07:52Transferring a Call
Positive Scripting in Call Center Customer Service (With Sample V…
170.2K viewsJul 27, 2018
YouTubeRea Ninja
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
8:08
How to Build Rapport in Customer Service | Call Center
23.7K views8 months ago
YouTubeKwestyon
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
8.1K views11 months ago
YouTubeSingle Step English
19:31
Find in video from 01:05Customer's Reason for Call
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
708.6K viewsJul 24, 2020
YouTubeKwestyon
12:28
Find in video from 00:04Introduction to Customer Service
What is customer service ? The 7 Essentials To Excellent Customer …
1.4M viewsMay 22, 2013
YouTubeDavid Brownlee
19:40
100 EMPATHY STATEMENTS FOR CALL CENTERS AND CUSTOMER …
168.8K viewsDec 7, 2021
YouTubeCall Center Academy
6:24
Find in video from 0:00Introduction to Call Center Health Care Provider Roleplay
Call Center English Conversation: Mock Call đź“ž for Health Insurance
33.1K viewsFeb 14, 2024
YouTubeSingle Step English
8:16
Find in video from 00:08Call Center Agent and Customer
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
961.9K viewsMar 16, 2021
YouTubeSingle Step English
18:09
Find in video from 00:56Understanding Customer Service
Customer Service Skills - Video Training Course | John Academy
213.1K viewsMar 1, 2018
YouTubeJohn Academy
6:13
Find in video from 0:00Introduction and Caller Introduction
Mock Call #21: Technical Support Sample Call
72.3K viewsMay 19, 2022
YouTubeJeline Bracamonte
2:07
Call Center Sample Calls: E-Commerce Store
67.2K viewsApr 3, 2014
YouTubeSpecialty Answering Service
8:07
Find in video from 02:44Call Center Agent and Customer
Improving Customer Service Skills: Call Center Training Mock Call for …
16.5K viewsMar 2, 2023
YouTubeSingle Step English
7:52
Find in video from 00:01Introduction to Call Flow Strategy
7 Step Call Flow Strategy for Contact Centers
5.9K viewsJun 7, 2024
YouTubeMyra Golden
See more videos
Static thumbnail place holder