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Service Design
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Service Design
Package ITIL
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6:53
YouTube
Connectsphere
Introduction to ITIL Service Design
ConnectSphere's Jo Peacock introduces the second stage of the ITIL service lifecycle -- Service Design. She introduces principles of Design combined with an overview of the processes covered in the ITIL Service Design best practice guidance. ITIL® is a registered trademark of Axelos Limited
29.7K views
Oct 10, 2013
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